Refund and Return Policy:
At Gemini The Madman LLC, we stand behind the quality of our products and are committed to providing our customers with a positive shopping experience. If for any reason you are not completely satisfied with your purchase, we offer the following refund and return policy:
Return period: Our return policy lasts [14 days after delivery]. If the return period has expired, unfortunately, we cannot offer you a refund or exchange.
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.
Returns: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return shipping: Return shipping costs are the responsibility of the customer, unless the item is defective or the wrong item was shipped. In such cases, [Gemini The Madman LLC.] will cover the return shipping costs.
Damaged or defective items: If you receive a damaged or defective item, please contact us immediately at [ Sales@geminimadman.com ]. We will replace the item or issue a refund, as requested by the customer.
Non-returnable items: There are certain items that are non-returnable, including [food, undergarments and items used by the customer].
Exchange: If you would like to exchange an item for a different one, please contact us at [Sales@geminimadman.com]. We will do our best to accommodate your request.
Contact: If you have any questions about our refund and return policy, please contact us at [Sales@geminimadman.com].
Note: This refund and return policy is subject to change at any time without notice.